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Shipping / Delivery Times

 

Dreambook uses UPS ground for all domestic orders unless expedited shipping is requested. For international orders, USPS is used unless otherwise specified.

 

The estimated delivery date for an order is based upon distance of shipment. 

 

All orders are comfirmed with tracking info via email.

 

For other shipment options such as next day air, contact our email: info@dreambookinc.com, and we will be happy to assist you!

 

Dreambook Album Inc. is able to shipt to P.O. Boxes.

 

In most cases, a signature is not required at time of delivery unless specified.

 

Shipping costs are subject to change through the year.

 

Customer may choose “Signature Required”. If the “Signature Required” option is not selected and the package is marked “Delivered” by the shipping carried but lost, Dreambook is not responsible for replacing that order.

 

 

Exact shipping quotes cannot be provided because it varies depending on weight and size of your order.

 

 

 

 

 

 

 

Returns

 

 

All returns for refund or credit due to an ordering error must be requested within 2 weeks upon receipt of merchandise.

 

 

 

 

Returns must first be requested and then authorized via email or phone.

 

Returned products need to be in their original packaging, properly protected, and shipped by costumers expense.

 

 

Damaged products are the responsibility of the carrier and will be refused if delivered in poor condition.

 

 

 

 

 

 

Return shipping charges are the responsibility of the photographer.

 

 

All returns due to a manufacture-based defect are covered under our Lifetime Guarantee.

 

There are no exceptions to the above Return policies

 

 

 

 

 

 

 

 

 

 

Rush Orders

 

Rush Orders can be requested through email or by phone. Charges will be applied however for the rush orders and estimated time for orders under RUSH are completed withing 3-5 days.

 

For shipping we use UPS standard groung shipping also for rush orders unless  otherwise specified for faster shipment options.

 

 

 

Shipping Info & Return Policy

Payment for Shipment

 

For shipment albums, payment will be processed before shipment to assure proper transaction.

 

Payment card accounts on file can be made, email info@dreambookinc.com for more details.  

 

The Costumer is responcible for shipping fees and type of delivery. If a desired shipping is not requested, UPS standard ground shipping is used.

SubmissionsHave an interesting project you would like me to post about? Get in touch via email

N. PROMOTION

  

March 2014

OK

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